Gaya APA
Leebov, Wendy. (1994).
Service Quality Improvement: The Customer Satisfaction Strategy For Health Care .
America:
American hospital Publishing, Inc.
Gaya Chicago
Leebov, Wendy.
Service Quality Improvement: The Customer Satisfaction Strategy For Health Care.
America:
American hospital Publishing, Inc,
1994.
Text.
Gaya MLA
Leebov, Wendy.
Service Quality Improvement: The Customer Satisfaction Strategy For Health Care.
America:
American hospital Publishing, Inc,
1994.
Text.
Gaya Turabian
Leebov, Wendy.
Service Quality Improvement: The Customer Satisfaction Strategy For Health Care.
America:
American hospital Publishing, Inc,
1994.
Print.